Best Practices for Workplace Emails Infographic Plan:

 

Helpful Tips:

• Remember to include a clear and relevant subject line.

• Don’t reply all (especially in big groups) unless everyone needs to get the message.

• Include a greeting and a conclusion.

• Be respectful. Don’t include slang or jokes that could be confusing over the internet.

• Be consistent with font size and color. If something needs to be highlighted, use it sparingly.

 

Introduction:

• Greet the recipient.

• Explain who you are and what your title is if they don't know who you are.

• Introduce what the topic of the email is.

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Context:

•  Explain and update the recipient on the situation. Include the hard facts and the specific things that happened.

• Provide context and background information about what is going on. You could also include observations you have on the situation.

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Your Opinion:

• Explain what you perceive is issue is and why.

• Justify what you are talking about. Say why it it relevant now.

• Provide your own opinion while being respectful and conscientious of others while doing so.

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Action steps:

• Provide action steps for the recipient.

• Tell them what needs to happen and why.

• Assign specific tasks.

• Assign specific due dates for the tasks.

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Wrap up and Farewell:

• Conclude the email by thanking the recipient for their time.

• Finish it with a signature (i.e. Sincerely, John Smith)

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If you have more questions, follow up with your manager!